Leadership Coaching - Developing Emotional Capital

Leadership Coaching - Developing Emotional Intelligence

What is Emotional Intelligence?

Emotional Intelligence is the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.

The term was initially developed by psychologists John Meyer, of the University of New Hampshire, and Peter Salovey, of Yale University. However, Israeli psychologist Reuven Bar-On had worked independently on a concept he called ‘emotional quotient’ and first coined the term ‘EQ’ in the early 1980s. The idea was popularised in 1995 by American journalist Daniel Goleman who wrote the first best-selling book on the subject, “Emotional Intelligence – why it can matter more than IQ”.

 Why is EQ important in business?

To be really effective in business today we need to work with a new balance sheet, one that goes beyond the traditional balance sheet which has the financial, physical and intellectual assets, to a new focus which includes the emotional assets of the business. Understanding feelings lies at the heart of business success. Positive emotions lead to great actions. Emotional factors are what enable people to work well together, enable people to remain resilient in the face of setbacks and opposition, enable us to build cohesive teams and to encourage weaker members to step up to the challenges and manage stress. It’s the emotional factors within a business that will determine whether they will employ you, buy from you, hire you, or enter into strategic relationships with you.

“Research shows convincingly that EQ is more important than IQ in almost every role and many times more important in leadership roles. This finding is accentuated as we move from the control philosophy of the industrial age to an empowering release philosophy of the knowledge worker age” – Stephen Covey

Coaching with an Emotional Intelligence Framework

Research shows that EQ more than IQ determines leadership success. However, unlike IQ, which is generally peaks at around 17 years of age and then remains reasonably level, EQ increases with age up to around 50 and can be developed and improved at any age. Leadership is not just the domain of the boss at the very top of an organisation. Developing leadership skills and emotional capital is required at all levels within an organisation.

We provide leadership coaching based around the Emotional Capital model of Emotional Intelligence. We use a psychometric assessment to kick start the process of working with individuals to develop their emotional intelligence, helping them to make full use of their signature strengths and identifying development opportunities across other competences.

As the development is concerning the way in which a person builds better relationships, improvements are not only seen in the individual, but also in all of those with whom he or she interacts. 

The Emotional Capital Model

The Emotional Capital model of emotional intelligence has been developed over the past ten years by Dr Martyn Newman of RocheMartin, the author of “Emotional Capitalists – The New Leaders”. Combining the results of research over the past 15 years into both emotional intelligence and leadership, he has produced an Emotional Intelligence model focussed on leadership in business, covering ten competences which have been shown to be key to successful and effective leadership. 

The Emotional Capital Report (ECR) is a scientifically designed psychometric assessment tool for measuring an individual’s emotional intelligence across the ten competences, benchmarking them against a normative database of over 3000 leaders in business. 

“To be successful in our personal and professional lives we need emotional intelligence (EQ). To be great leaders we need the skills to manage our emotions well and influence the emotions of other people toward positive outcomes.”
– Dr Martin Newman

Developing Emotional Capital in your business

If you'd like to know how developing Emotional Intelligence can improve the performance of both you and your team, call now on 01908 509088 or fill in our contact form.